Resource Solutions


Operations associate

16 January Scotland - Glasgow City, Glasgow

Department Profile Our client, a leading Global Investment Bank is looking for an Associate to join their Operations team which is one of the largest divisions within the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realise the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.

Skills required (essential) The ideal candidate will have previous experience/knowledge within Operations, Legal, Risk or Compliance related environment. They will be a confident analytical person with excellent oral and written communication skills. In addition, the ideal candidate will possess the following attributes:

* Previous experience of working with a vendor team in a remote location; * The ability to interact and influence effectively at all levels of the organization to present views and gain consensus amongst them; * Robust analytical skills; * Strong attention to detail and accuracy; * Understands the business they support and how to add value to it; * Recognises risk in day-to-day processes, draws out the key issues and suggests ideas for continuous improvement; * Documents and details processes and procedures in order to manage changes to new or existing work streams; * Performs the majority of day-to-day activities with minimal guidance and supervision; * Key problem solver and decision maker for their area of responsibility; * Establishes clear goals and sets priorities for themselves, and teaches others their job function; * Addresses non-standard issues within their area of expertise with minimal guidance and supervision; * Shares expert knowledge across the team and contributes significantly to team output and development; * Will be required to build and manage relationships on a day to day level with key stakeholders; * Understands client needs/requests and seeks clarification if required; * The ability to communicate technical matters in a concise manner; * The ability to multi-task and grasp new concepts quickly; * Excellent prioritisation and time management skills; * The ability to work independently and as part of a team; * Self-motivated with a strong sense of ownership and accountability for tasks; * Proficiency in Microsoft Word, Excel and PowerPoint is essential.

Background on the Team The Authorised Signatory and Policies & Procedures team reside within Operations, Risk and Regulatory Control. They support the Operations Division in: 1. the release of courses to employees to fulfil training obligations: 2. building and maintaining the Policy Governance Framework for Operations; 3. monitor and report on all Approved Exclusions to Policy for Operations; and 4. creating, reviewing and updating all Authorised Signatory Lists for Operations. This role will offer the successful candidate the opportunity to contribute within a challenging, dynamic and rewarding environment. The successful candidate would be responsible for working with the global team to deliver the daily business as usual processes and a number of other key deliverables and initiatives that the team are involved in. You will be working with Senior Management on a global basis, and will find your knowledge and thought process challenged and expanded on a daily basis. Primary Responsibilities The successful candidate will be required to undertake the following responsibilities: * Assist with releasing courses to Operations in line with global requirements; * Facilitate the storage of the Operations' Policies & Procedures on Firm systems; * Perform the review and approval of Operations Desktop and Supervisory Procedures in line with Operations Policy * Perform the Approved Exclusion Reviews and prepare reporting for Senior Management; * Perform the required reviews of all Authorised Signatory Lists for Operations and work with Operations and the Company Secretaries to update the lists, as required; * Create new Authorised Signatory Lists for Operations, where required, and work with Operations and the Company Secretaries to obtain approval for the new lists; * Obtain certified copies of Operations' Authorised Signatory Lists, as required and send to the appropriate groups within Operations; * Develop and maintain a strong working relationship with divisions throughout the organisation, including, Legal, Compliance, Internal Audit, Company Secretaries, Finance, and the wider team. Given the nature of the function, these responsibilities are not exhaustive and may change to support business requirements.